Family Resources

• Chef-inspired meals
• Housekeeping services
• Assistance with eating, bathing, dressing, toileting, and walking
• Access to health and medical services
• Alzheimer’s and memory care support
• Staff available to respond to both scheduled and unscheduled needs
• 24-hour security
• Emergency call systems for each resident’ apartment
• Exercise and wellness programs
• Medication management
• Personal laundry services
• Social and recreational activities
• Educational activities
• Internet access

Whether you choose to live in a Harmony senior living community or not, finding the right situation is important. Use the following list of suggestions adopted from the Assisted Living Federation of America as a guide to choosing the right community for your senior years.

Sharpen Your Focus on the Decision at Hand.

Before you start your search for senior living options, consider these key questions:

• What do I really know about the different senior living care options?
• What is the best way to get accurate, objective information?
• How would I like to describe my personal successful outcomes a year after move-in?
• Can I afford to live at the community-both now and in the future?
• Can I make the important distinction between price and value?

You may quickly realize that you know very little about long-term care options. Most seniors and their families are in the same boat early in their decision process. But there are some ways to identify a well-run retirement community that’s right for you.

Focus On Three Important Issues:

1. Quality of life
2. Standards of care
3. Cost and value

It is difficult to define quality of life as we age and how that quality of life might be fulfilled in a senior living community. Favorable expected outcomes frequently mentioned by seniors and their families include:

• Comfort and peace of mind
• Affordability and financial security
• Quality and value
• Very high standards of care
• Optimized independence
• Socialization
• Experience/adventures/nostalgia
• Individual recognition
• Intellectual stimulation
• Self-expression and fulfillment

In seeking a residence, pay particular attention to clinical procedures and technological innovations that are used daily in the community. You also want to be sure that staffing levels are consistent with high standards. Family members should get answers to these questions:

• How will you respond if my loved one has a medical emergency?
• How will you continuously monitor my loved one’s condition without an unusual invasion of privacy?
• How will you monitor and deal with the possibility that my love one’s condition may change?
• How would you describe how you staff the community 24/7 to provide the kind of care my loved one will need?
• On average, about how many minutes per 24-hour day does a resident like my loved one receive direct, hands-on assistance?

Senior living is a value-enhanced and service-enriched offering – and as such, it may appear expensive. But with the variety of options available and a careful look at true living expenses, you may be less sensitive to price. Put costs in perspective by first objectively evaluating your or your loved one’s current cost of living. You may be surprised to find that cost of living at your home is higher than living in a community. This can be especially true when you consider expenses like real estate taxes, home maintenance, and insurance, along with the comprehensive services that are all provided by a senior living residence.

Throughout your life, you’ve probably been conservative in making most of your purchase decisions. If senior living is the right fit, it will likely be the most important purchase you ever make. So should you seek the lowest price – buying a commodity – or decide on a comfortable, high-value community of choice? It’s important to both consider affordable value and optimum life satisfaction.

Take first impressions of a senior living community seriously, but balance those initial impressions with other factors. Some first impressions might include the overall neighborhood setting – the quality of the landscaping, the campus layout, and the residence’s exterior. When you enter a residence, think about your comfort level. Check out the public spaces and remember they are a shared extension of the private living space. Remember that you aren’t trying to replace the total living area of your current home. You’re making an informed trade-off between a relatively large home with a more appropriate sheltered living that offers an extensive array of services specifically designed for this stage of your or your loved one’s life.

Always get a balanced perspective about life in a community you’re considering by talking to the professional staff, current residents’ family members, and the residents themselves. Ask about a typical day and how staff are involved. Ask about opportunities for social interaction. Most importantly, ask current residents and their families:

• How do you currently feel about your earlier move-in decision?
• How did you work through the complex decision-making process?
• What were the biggest hurdles you overcame before you actually made the decision?
• If you knew then what you know now, what would you do differently?

As we all age, all of us will experience increasing levels of frailty and other health complications. You need to understand how the community will justify and charge for the costs of increased services that may be needed. Also, consider the community’s policies if it were to determine it could no longer care for you or your loved one. It may seem like an uncomfortable dialogue, but knowing the answers to these questions can provide long-term comfort for you and your family.